Skip to content

Useful AI. Clear human control.

Your agency handles sensitive client information. Start with a clear understanding of the task, the access it needs, and the decisions your team keeps.

Designed around the work you authorize.

Match the setup to your agency.

Relay’s web workspace, browser runtime, connected providers, and agency configuration have different responsibilities. Confirm which components you will use and what each can access before bringing production client data into a workflow.

Ask for the current service terms, data handling and retention details, provider requirements, administrative access, and incident contact for that configuration. We can walk through the documents with your team. Request the current security documentation.

Use the public website to learn about the product and request access. Do not put client records, carrier passwords, or policy documents in a marketing-site form.

Questions worth asking.

Does Relay have access to all our systems?

Access depends on the documents, connections, and configured workflows you enable. A logo on the website does not authorize access or imply general two-way data synchronization.

What happens at MFA or an approval step?

The browser workflow can pause for a person and preserve the task. Authentication, legal attestations, and other human checkpoints should be handled by your authorized team.

Is Relay SOC 2 certified?

This website does not claim a SOC 2 certification. Request the current security documentation and audit status for your review.

How is Google Workspace data used?

The privacy policy describes authorized Google Workspace access and the Limited Use commitment. It includes restrictions on using that data to train generalized AI models.

How do I request deletion or ask a security question?

Contact hello@relayins.com. Data retention, deletion, and notice terms are described in the applicable policy and service agreement for your configuration.

Your next step starts with one email.

Join the waitlist. We’re inviting agencies regularly and will email you when access is available.

Join the waitlist