Client Records

Beta

Your whole book on one screen.

Every client, every lead, every quote in one record your whole team can see. It builds itself from forms, documents, and quoting activity. And it is your data, always.

  • One record per client, built automatically
  • Quotes, documents, and carrier history together
  • Export everything, anytime. No lock-in.

In beta. We will bring you in as we open it up.

RelayClient Records
Building the record
JA

Jordan Avery

Personal · Home

Active

Form submission received

via your website

dec-page.pdf parsed

14 fields, 1 flagged

3 quotes ready

$1,284 to $1,402 across carriers

Proposal emailed

client record updated

Nobody filed anything. The record built itself.

The real thing, at a glance. This is what Client Records looks like inside Relay.

What it does

The job, in plain terms

One record per client

Quotes, documents, carrier history, and contact info in one place. No hunting through inboxes.

Builds itself

Form submissions, parsed documents, and quote runs attach to the client automatically. Nobody files anything.

The whole team sees the same thing

Producer, CSR, and owner look at the same record. No client history trapped in one person's inbox.

Yours to keep

Export everything whenever you want. When you leave, your data leaves with you. No export fees, no lock-in.

Who it’s for

Sound like your agency?

Agencies whose CRM is a shared inbox

Teams with client info split across AMS, email, and spreadsheets

Owners who want to see the book without asking around

Agencies growing past tribal knowledge

The pipeline

Where it fits

Client records keep the whole story, first quote to renewal.

FAQ

Common questions

Is this live today?+

It is coming soon. Today it grows quietly as the system of record behind the tools that are live. It opens up as the live tools mature.

Does it replace my AMS?+

No. It sits alongside your AMS and holds the quoting-side story. General two-way AMS synchronization is not live today.

Who owns the data?+

You do. Full export anytime, no fees, no lock-in. That is a company position, not a feature.

Get started

Get on the Summer ’26 list.

Spring ’26 is full. Get on the Summer ’26 list and we will be in touch as spots open.

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