ACORD Forms
ACORD 24: Certificate of Property Insurance
The ACORD 24 is the property-side counterpart to the ACORD 25. It certifies the property insurance a named insured carries: commercial property, inland marine, builders risk, and similar lines, with limits, deductibles, and policy dates. A third party requests it to confirm the coverage exists.
What it is
The ACORD 24 is the property-side counterpart to the ACORD 25. It certifies the property insurance a named insured carries: commercial property, inland marine, builders risk, and similar lines, with limits, deductibles, and policy dates. A third party requests it to confirm the coverage exists.
Like every certificate, it is informational only. It confers no rights on the certificate holder, and it cannot document a mortgagee's or lienholder's financial interest in the covered property. When the requester holds an interest, they need an evidence form: the ACORD 27 or ACORD 28.
When it's used
- A landlord, contract partner, or customer wants confirmation that the insured's property coverage is in force.
- Verifying coverage on leased space or equipment where the requester just needs proof, not a documented financial interest.
- Renewal cycles, when the holders on file need updated certificates after the property policy renews.
Section-by-section walkthrough
Producer
Your agency's name, address, and a contact the certificate holder can reach with questions.
Insured
The named insured and mailing address, matching the policy declarations exactly.
Watch for: Names that do not match the policy. Holder compliance systems reject on mismatch, and the reissue costs another day.
Insurers affording coverage
The carriers on the account, each assigned a letter that ties to the coverage rows below.
Watch for: Coverage rows pointing at the wrong lettered carrier after a remarket.
Location of premises / description of property
Which location and what property the certificate speaks to: building, business personal property, or specific scheduled items.
Watch for: Describing property at a location the policy does not cover. Multi-location accounts need the right premises on the cert, not the headquarters address by default.
Coverage information
The property coverages in force, with policy numbers, dates, limits, deductibles, and coinsurance where it applies.
Watch for: Limits and deductibles left over from before a midterm change. A certificate is a snapshot; reissue after endorsements.
Special conditions / remarks
Context the standard boxes do not capture, like scheduled item details or applicable endorsements.
Watch for: Using remarks to promise coverage the policy does not provide. Remarks cannot expand the policy.
Certificate holder
The third party that requested the certificate, with their mailing address.
Cancellation
The form's standard notice language. Notice rights live in the policy, not on the certificate.
Authorized representative
Signature of a person authorized to issue the certificate.
In Relay
ACORD Generation is live in Relay. It drafts the ACORD 24 from the client record and the documents you already have, and a person reviews every field before anything goes out. See how →
Common errors
- Issuing an ACORD 24 to a mortgagee or lienholder who needs their interest documented. They reject it, ask for an ACORD 27 or 28, and the closing waits.
- Coverage amounts that predate a midterm endorsement.
- Named insured mismatch with the declarations.
- Wrong location shown on a multi-location schedule.
- Remarks that overstate what the policy covers.
Common questions
What is the difference between an ACORD 24 and an ACORD 27 or 28?
The 24 is a certificate: it tells a third party the coverage exists. The 27 and 28 are evidence forms: they document coverage for a party with a financial interest in the property, like a mortgagee or loss payee. If the requester is a lender, they almost always need an evidence form, not a certificate.
Can I show a loss payee on an ACORD 24?
The 24 is not built for that. A loss payee's interest lives on the policy as an endorsement and gets documented to the lender on an evidence form. Sending a certificate instead is one of the most common reasons a property proof gets bounced.
Can Relay draft an ACORD 24?
Yes. ACORD Generation is live in Relay. It drafts ACORD forms from the client record and documents you already have, and a person reviews everything before it goes out.
Related forms
Part of the Relay ACORD form library. Updated 2026-07-11. See how we source content.
Get started
Get on the Summer ’26 list.
Spring ’26 is full. Get on the Summer ’26 list and we will be in touch as spots open.