How this site sources what it publishes.
Our reference pages identify their sources and limits. Relay case studies distinguish reported agency results from controlled tests, and illustrative examples are labeled.
The rules
We never invent statistics, ratings, testimonials, or contact information. Not for SEO, not for a launch, not to round out a page that feels thin.
Published benchmarks link to their methodology. Agency results are identified as reported results for the stated team and task. They are not industry averages or promises of the same outcome. Calculators use editable examples, and product demonstrations identify illustrative data.
Product pages describe the workflow we can demonstrate, what the team supplies, and what still needs review. A template in the product does not by itself establish that every form, carrier, or agency setup is ready.
The loss-runs directory
Carrier pages distinguish documented loss-run methods from general service or login routes. Each page shows the date and limits of its source check. When a carrier does not publish a request path, the page says that instead of guessing one.
The benchmarks
Benchmark pages cite public sources inline, next to the finding each source supports. No source, no finding.
Relay holds its own numbers to the same standard. Our carrier portal automation benchmark is published with its methodology and limitations at /research/carrier-portal-automation-benchmark. Any Relay figure cited elsewhere on the site traces back to that page.
Corrections
Found something wrong? Email hello@relayins.com. We would rather fix a page than defend it. Corrections ship as edits to the page itself, and sourced pages show the date they were last updated.
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