Loss runs: how agencies request them, carrier by carrier.
Find a documented request route or a starting point for the policy you service. Each carrier page explains its sources, their dates, and what you need to confirm.
51 results to explore
Acuity
Acuity explicitly lists loss runs in its Agent Center. For an account your agency services, that gives your team a documented place to begin without sending a request to an unverified inbox.
AIG
AIG lists two different tools relevant to claims history: myAIG Portal for North America for loss-run generation, and IntelliRisk for claims data and reporting. Use the tool assigned to the account; access to one AIG portal does not establish access to every policy.
Allstate
Check the issuing company and servicing agent on the declarations page before requesting Allstate history. Allstate and National General have different service entry points; the brand on an advertisement is not enough to choose the right one.
AmTrust
AmTrust's published producer guide separates workers' compensation loss runs from other commercial loss reports. Choose the report that matches the policy before comparing claim totals or sending the file to an underwriter.
Attune
For Attune business, the product determines the request route. Its Help Center gives separate instructions for BOP, Hiscox and Coalition Cyber. Include the full policy number so the request goes to the right team the first time.
Auto-Owners
Auto-Owners provides separate agency and customer access, and directs policyholders to their independent agent for service. For a prospective account, begin with the servicing relationship on the policy rather than assuming your agency login can see its history.
Berkley (W. R. Berkley Corporation)
Start with the Berkley business named on the policy. BerkleyNet, Berkley Select and Berkley Service Professionals publish different instructions, so one group's login or request form should not be assumed to cover another group's policies.
Berkshire Hathaway GUARD
GUARD expressly lists downloadable loss runs in its Policyholder Service Center. That is a documented option for the insured when your team needs history for renewal or remarketing; it does not establish the same menus for an agency login.
biBERK
biBERK's public policyholder page gives a general service number, while its claims page has a separate claims-assistance number. A policy history request should be described explicitly so it is not confused with submitting documents for an open claim.
Bristol West
Bristol West separates producer policy support, consumer service and active-claim tools. For a remarketing request, specify that you need historical policy loss information rather than an update on one claim.
Central Insurance
Central's contact page separates customer service, claims and IT support. Choose the team for the problem you actually have: a login problem is different from ordering policy loss history.
Chubb
Chubb's commercial Agent Portal guide describes Business Loss Runs at both policy and account level. Decide which level the underwriter needs so an account summary does not hide a missing policy period.
Cincinnati Insurance
Cincinnati publishes different contacts for agency portal access and routine business policy service. Use that distinction to avoid sending a loss-history request to a technical help desk.
CNA
CNA's public agent center names loss runs among CNA Central's resources. Its Claim Status and Loss Experience guide also distinguishes summary and detailed reports, which matters when you need the underlying claims rather than a single account total.
Coterie Insurance
Coterie puts its loss-run request on the public Claims page. Use the section labeled Request a loss run report so a history request is not submitted as a new claim.
Dairyland
Dairyland's contact page separates auto and motorcycle sales from customer service and claims. For an existing policy's history, use the service route and identify the policy rather than starting a new quote.
Donegal
Donegal's public site exposes WritePro, WriteBiz and WriteFarm entry points. Identify the platform associated with the policy before asking your service contact for a history report; those login names alone do not prove loss runs are downloadable.
EMC Insurance
EMC's agency FAQ identifies its local office as the route for business questions and distinguishes agency administrators from individual users. That helps your team resolve access before requesting a policy history report.
EMPLOYERS
EMPLOYERS publishes an exact loss-history download path for policyholders in EACCESS. Its agency portal has separate help content, so the policyholder instructions should not be presented as a verified agency screen.
Erie Insurance
ERIE's public Support Center points customers to their local agent and provides a claims-support number. For renewal history, specify that you need a report on past policy periods, not a new-claim submission.
Foremost
Foremost has a public Loss History Report request form. Its delivery restrictions are useful to know before asking a new prospect to help: the report can only go to contacts already listed on the policy.
Frankenmuth
Frankenmuth publishes loss-run instructions for Agency Services and notes that some agency management systems can retrieve reports through real-time services. Check the setup your agency already uses before creating an unnecessary manual request.
Grange Insurance
Grange's customer-care page separates general service, billing and new-claim reporting. A historical loss report needs its own request; a claims-reporting number is not evidence of a dedicated loss-run desk.
Great American Insurance Group
Great American's November 2024 Agent Portal FAQ documents loss-run access in three account views. It also calls out policy permissions, which can explain why one team member sees the action and another does not.
Hippo
Hippo's claims page tells customers to check which carrier is named on their policy. Do that first: the appropriate history request can depend on the policy's actual carrier, not just the Hippo brand.
Hiscox
For Hiscox policies placed through Attune, Attune publishes a specific loss-run route to Hiscox's partner contact form. Other Hiscox placements may use different service arrangements, so confirm the distribution channel on the policy.
ICW Group
ICW Group publishes multi-year loss-run access for agents and separate instructions for policyholders in myResource. The useful distinction is access: the report's absence may reflect permissions or the age of the requested term.
Kemper
Kemper's agent page separates Kemper Auto, Kemper Personal Insurance and Kemper Life. For older policy history, preserve the original business name and policy number instead of assuming a current login serves every Kemper book.
Liberty Mutual
Liberty Mutual's public dashboard distinguishes small-commercial, midsize/large and surety service routes. Identify the policy's business segment and original brand before requesting history, rather than treating the carrier name as a single portal workflow.
Markel
Markel documents different mPortal paths for workers' compensation and other policies, plus a request form. It also publishes release restrictions, so confirm the requester role before promising a prospect you can retrieve the report.
Mercury Insurance
Mercury publishes a general customer-service route for policy questions. Its agency system is access-restricted, so a login URL should not be presented as proof of a downloadable loss-run report.
National General
National General's public agent site identifies its Allstate relationship and links its agency entry point. For history requests, use the policy's issuing-company and service details rather than assuming an Allstate-branded account belongs in that portal.
Nationwide
Nationwide's Agency Forward article documents Enhanced Loss Analysis in Agent Center, with account-level and agency-level views. Select the individual client's scope before exporting information for a submission.
NEXT Insurance (ERGO NEXT)
NEXT's public loss-runs glossary explains the report's purpose, but it does not establish a specific self-service retrieval workflow. For an existing policy, use the service contact associated with the account and make the requested output explicit.
Penn National
Penn National's contact page distinguishes new claims, existing claims and general policy help. When preparing a renewal submission, say that you need a historical report so the request reaches the right service team.
Philadelphia Insurance Companies (PHLY)
PHLY's old RequestLossRun URL did not show a usable loss-run request form in this review. The dependable public reference is its current claims contact page; confirm today's report request channel before sending client information.
Pie Insurance
Pie publishes a dedicated loss-run inbox in its agency contact guide. Send the policy history request there, while keeping general policy service and active-claim questions with their respective teams.
Progressive
Progressive's ForAgentsOnly site is an agency access point. The public login does not establish a particular loss-run report or the years available, so confirm the process for the actual policy your team is remarketing.
RLI
RLI's request page makes a clear coverage split: general and excess liability customers use the agent and broker portal, while other customers use the public form. Check the policy's line before starting the request.
Safeco
Liberty Mutual announced retirement of the Safeco brand effective April 25, 2026, while maintaining existing agent relationships and policies. For historical records, keep the original Safeco policy details in the request even when the current service brand is Liberty Mutual.
SECURA
SECURA publishes separate contacts for general service, claims and premium audit. A loss-history request is not a new claim or audit submission; identify the existing policy and ask for the appropriate report route.
Selective
Selective separates agent technical support from other service functions and offers distinct P&C retail access. For a history request, resolve account access first, then confirm the policy-specific report channel.
Society Insurance
Society's own loss-run article tells business owners to contact their insurance agent and specify the years and deadline they need. Its contact directory also identifies Agency Services, giving agencies a concrete service entry point.
State Auto
State Auto's public site says it is part of Liberty Mutual and continues using the State Auto brand, products and systems. For older policy history, preserve the original identifiers and confirm the policy's current service channel rather than predicting a system migration.
The Hanover
Hanover's carrier-hosted commercial loss-run flyer describes an account summary with policy and claim detail. It also gives an agency-specific email route, so the useful first step is finding the correct servicing mailbox for your account.
The Hartford
The Hartford's EBC service guide expressly includes loss runs under Claims. It also describes commercial loss-run access through supported AMS real-time services, giving agencies two documented starting points.
Travelers
Start with the issuing company, policy periods, and valuation date your underwriter needs. Confirm today's loss-report route with the service contact for that Travelers policy.
Utica National
Utica National's public agents page identifies At Your Service, while its company page lists the member insurers that issue policies. Use the issuing-company name from the declarations page when asking for historical records.
West Bend
West Bend's contact page provides separate agent and policyholder entry points. Match the request to the policy and servicing agency before looking for history; a general login does not establish a report's availability.
Westfield
Westfield publishes Agency Help for agent access and a separate general customer-care listing. When history is missing, clarify whether the team needs login help or the report itself so the request is routed correctly.
Zurich North America
Zurich publishes a dedicated loss-run email and a RiskIntelligence download route for enrolled accounts. Keep enrollment questions separate from report requests so the right team can act on your message.
What loss runs are
A loss run is a report of claims for the policies and period requested. It can include loss dates, status, payments, and reserves as of a valuation date. Confirm the required history with the receiving market, then request the official report from the carrier or its authorized administrator.
Use the directory to distinguish a documented request procedure from a general service contact. The source note on each page explains what was checked and what still needs confirmation.
Prepare your written request
Use this to organize your request. A carrier may require its own form, portal, authorization, or delivery recipient. Confirm those requirements before sending.
[Date] [Carrier name] Attn: Loss Run Requests / Policyholder Services Re: Loss run request Named insured: [Named insured, exactly as it appears on the policy] Policy number(s): [Policy numbers] Policy period(s): [Effective and expiration dates for each policy] To whom it may concern, Please provide currently valued loss runs for the policies listed above, for [requested policy years], valued as of [requested date]. Please include open and closed claims with paid and reserved amounts. [Include the authorization required by this carrier for your role. Confirm the permitted recipient and delivery method before sending.] Please send the reports to the contact below, and let us know if you need anything else to process this request. Thank you, [Producer or CSR name] [Agency name] [Agency phone] [Agency email]
What to include
Make the policy and scope easy to identify. Prepare these details, then check the carrier’s own requirements:
- Named insured, exactly as it appears on the policy
- Policy number(s) and the policy periods for each
- The history period and valuation date requested by the receiving market
- Lines of business you need reports for
- Your agency name, and producer code if you are the agent of record
- The authorization and recipient requirements for that carrier and your role
- Where to send the reports (a monitored agency email, not a personal inbox)
Your next step starts with one email.
Join the waitlist. We’re inviting agencies regularly and will email you when access is available.
Join the waitlist