How to request loss runs from Allstate.
Check the issuing company and servicing agent on the declarations page before requesting Allstate history. Allstate and National General have different service entry points; the brand on an advertisement is not enough to choose the right one.
Request guidance
Where to start your request
Carrier rep
Allstate's contact page tells existing customers to find their current agent under My Agent in My Account. Ask that servicing agent to confirm the claim-history request process and permitted recipient.
Phone
Allstate's public customer-service page lists 800-726-6033 for account help. This is a general contact, not a documented dedicated loss-run line.
Carrier rep
General guidanceFor a policy issued and serviced through National General, use National General's official agent entry point and the policy's service contact. This does not establish that National General can fulfill a request for a different Allstate policy.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- The issuing company and current servicing agent from the Allstate or National General policy
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
Public carrier sources were rechecked on September 5, 2026. They support the named service or account entry points only. A specific self-service loss-run feature, dedicated fulfillment channel and delivery time were not verified. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Should every Allstate request go to National General?
No. Read the policy's issuing-company and service details. National General's agent route should be used for the business serviced there.
What should a prospective agency ask the insured to do?
Have the insured identify the current servicing agent and ask how the required history can be released. Confirm the carrier's authorization process before promising delivery to your agency.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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