How to request loss runs from Auto-Owners.
Auto-Owners provides separate agency and customer access, and directs policyholders to their independent agent for service. For a prospective account, begin with the servicing relationship on the policy rather than assuming your agency login can see its history.
Request guidance
Where to start your request
Carrier rep
General guidanceAsk the servicing Auto-Owners agency or your existing Auto-Owners branch contact to confirm the loss-history request process for the specific policy and years. This is a suggested service route; the public sources below do not document a self-service loss-run download.
Carrier rep
General guidanceAuto-Owners' official site links agency sign-in and customer online access. Those public entry points do not document a loss-run report path, so ask the service team which process applies to the policy.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- The current servicing agency and any expired Auto-Owners policy periods
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
Public carrier sources were rechecked on September 5, 2026. They support the named service or account entry points only. A specific self-service loss-run feature, dedicated fulfillment channel and delivery time were not verified. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Does customer online access prove loss runs are available?
No. Account access and a documented loss-run download are different. The public sources reviewed do not establish that specific feature.
What should I check before requesting Auto-Owners loss history?
Identify the servicing agency and all required policy terms, including expired periods. Keep the service contact's response with the request. Confirm the report years and valuation date the receiving underwriter needs before ordering it.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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