How to request loss runs from Berkshire Hathaway GUARD.
GUARD expressly lists downloadable loss runs in its Policyholder Service Center. That is a documented option for the insured when your team needs history for renewal or remarketing; it does not establish the same menus for an agency login.
Documented report route
How to request
Policyholder portal
GUARD's Policyholder Service Center lists viewing policy loss history and downloading loss runs, and links a How to View Loss Runs guide. The insured needs authorized access to the policyholder account.
The same GUARD page lists csr@guard.com and 800-673-2465 for customer service. Ask that team for report or access help when the required policy term is unavailable.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- The GUARD policyholder account and the specific current or expired terms needed
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
Public carrier sources were rechecked on September 5, 2026. They explicitly describe the request or report feature listed here. No account was accessed and no report request was submitted. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Is this the agency portal or the insured portal?
The loss-run feature is documented for the Policyholder Service Center. GUARD has a separate agency login; this guide does not infer its report menus from the policyholder page.
What should I check before requesting GUARD loss history?
Identify each GUARD policy period you need. Have the insured check the downloaded file's policy and dates before sending it to your team. Confirm the report years and valuation date the receiving underwriter needs before ordering it.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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