How to request loss runs from biBERK.
biBERK's public policyholder page gives a general service number, while its claims page has a separate claims-assistance number. A policy history request should be described explicitly so it is not confused with submitting documents for an open claim.
Request guidance
Where to start your request
Phone
biBERK publishes 844-472-0967 for policy assistance. Ask which team can provide the policy's loss history and which recipient may receive it. This number is not labeled a dedicated loss-run desk.
Phone
For an existing claims question, biBERK publishes 844-472-0966. Its claims-document email is described for open-claim materials, so this guide does not repurpose it as a loss-run inbox.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- Whether the request concerns policy history or documents for an existing biBERK claim
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
Public carrier sources were rechecked on September 5, 2026. They support the named service or account entry points only. A specific self-service loss-run feature, dedicated fulfillment channel and delivery time were not verified. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Should I email a loss-run request to the claims-document inbox?
The linked claims page describes that inbox for documents supporting a claim. Confirm the proper loss-history channel with biBERK before sending a report request there.
What should the business owner ask for?
Name the policy, requested coverage periods and the report valuation date needed for remarketing. Ask the service team to confirm the permitted delivery recipient.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
Your next step starts with one email.
Join the waitlist. We’re inviting agencies regularly and will email you when access is available.
Join the waitlist