Loss Runs
How to request loss runs from Bristol West.
Bristol West is a non-standard personal auto insurer and part of the Farmers Insurance group. It writes higher-risk private-passenger auto through independent agents.
Bristol West is personal auto, so a commercial-style loss run is not a standard product. The claim history you need lives in two places: the specific policy's claims, which the servicing agent can see in the Bristol West producer portal, and the driver's multi-year auto loss history, which is stored at LexisNexis in the C.L.U.E. exchange.
How to request
Agent portal
General guidanceAppointed agents service Bristol West policies through the producer portal at bwproducers.com. Start there for policy documents and the claims on accounts you write. Claim status is also available in the Bristol West claim portal at claims.bristolwest.com.
Online form
For a full multi-year auto loss history, the driver's claims sit in LexisNexis C.L.U.E. The insured can pull their own C.L.U.E. auto report from the LexisNexis consumer portal, free once every 12 months. Per the CFPB, C.L.U.E. holds up to seven years of auto claims and the report must be provided within fifteen days of the request.
Carrier rep
General guidanceIf you cannot reach an account in the producer portal, route servicing questions through Bristol West producer support.
What to include in your request
- Named insured and all rated drivers exactly as on the policy
- Bristol West policy number and the policy period
- The years of history you need (C.L.U.E. carries up to seven)
- Your agency name and producer code
- The insured's written authorization if you are pulling history on their behalf
Sources and verification
The C.L.U.E. facts (seven years of auto claims, one free report a year, provided within fifteen days) were verified on the CFPB and LexisNexis consumer pages. Bristol West's producer portal and claim portal (bwproducers.com and claims.bristolwest.com) are behind logins and could not be fetched, so those methods are marked unsourced. The portal addresses are corroborated on Bristol West's public site. No Bristol West loss-run email, phone, or turnaround time is asserted. Verified 2026-07-11.
In Relay
LiveWhen the loss runs arrive, Relay reads them into structured claim data. See Document Parsing →
Common questions
Does Bristol West issue loss runs like a commercial carrier?
Not really. Bristol West writes non-standard personal auto, so there is no standard commercial-style loss run. Agents see claims on a serviced policy in the producer portal, and the driver's multi-year loss history lives in LexisNexis C.L.U.E.
How do I get a driver's full auto claims history for remarketing?
The insured can pull their own C.L.U.E. auto report from LexisNexis, free once every 12 months. It carries up to seven years of auto claims per the CFPB.
What is the Bristol West producer portal?
It is bwproducers.com, where appointed agents service policies and view claims on the business they write. Claim status is also at claims.bristolwest.com.
Part of the Relay loss run directory. Updated 2026-07-11. See how we source content.
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