How to request loss runs from Chubb.
Chubb's commercial Agent Portal guide describes Business Loss Runs at both policy and account level. Decide which level the underwriter needs so an account summary does not hide a missing policy period.
Published carrier guide
How to request
Agent portal
Chubb's 2021 commercial portal guide describes Business Loss Runs, with individual-policy or account reports and three- or five-year selections. The guide also identifies availability through some agency management systems. Confirm your agency's current permissions and supported system.
Carrier rep
General guidanceAsk your Chubb servicing contact for a policy or year outside the available report to confirm the loss-history request process for the specific policy and years. This is a suggested service route; the public sources below do not document a self-service loss-run download.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- Whether the receiving underwriter needs a single-policy report or the entire account
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
The carrier-hosted commercial portal PDF was rechecked. It documents a feature, not a tested current account workflow. The separate account-management URL returned 404 and was removed. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. The report guide is dated 2021; verify the current workflow with the carrier. Source review date: 2026-09-05.
Common questions
Should I request a policy report or account report?
Chubb's guide describes both. For a multi-policy account, reconcile the included policy numbers against the submission checklist before assuming the account report is complete.
Can I use my AMS to retrieve it?
The guide describes real-time access through some agency management systems. That is not a guarantee for every AMS or agency configuration; confirm your current setup.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
Your next step starts with one email.
Join the waitlist. We’re inviting agencies regularly and will email you when access is available.
Join the waitlist