How to request loss runs from CNA.
CNA's public agent center names loss runs among CNA Central's resources. Its Claim Status and Loss Experience guide also distinguishes summary and detailed reports, which matters when you need the underlying claims rather than a single account total.
Published carrier guide
How to request
Agent portal
Start from CNA's official agent center for CNA Central. The public page names loss runs; its 2012 producer guide describes Claim Information and Loss Experience reporting. Treat the guide's menu labels and historical range as published guidance to confirm against current access.
Carrier rep
CNA's producer guide directs report-information questions to the branch underwriter or Client Services Manager. Use that route when policy detail or required history is missing.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- The account, policy periods and whether location-level detail is needed
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
Public carrier sources were rechecked on September 5, 2026. The published guide supports the described feature; authenticated account access, current menu labels and successful retrieval were not tested. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. The report guide is dated 2012; verify the current workflow with the carrier. Source review date: 2026-09-05.
Common questions
What if I need location-level loss details?
CNA's producer guide describes reports subtotaled by location codes, product groups and effective periods. Confirm the selected report includes the locations relevant to your submission.
Does claim status replace a loss-experience report?
A status view and a history report serve different needs. Ask the underwriter for the required report and verify the periods before sending it.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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