How to request loss runs from EMPLOYERS.
EMPLOYERS publishes an exact loss-history download path for policyholders in EACCESS. Its agency portal has separate help content, so the policyholder instructions should not be presented as a verified agency screen.
Documented report route
How to request
Policyholder portal
The EACCESS policyholder FAQ says to open the policy page, select Reports, choose the report type and format, and select Download. It labels this a Claims History (Loss Runs) Report.
Phone
EMPLOYERS publishes 888-682-6671 in its policyholder FAQ as the Customer Service Center. Use this general support channel for help with the insured's account or the required history.
Carrier rep
General guidanceAsk your EMPLOYERS agency service contact when an agent needs a report outside the policyholder path to confirm the loss-history request process for the specific policy and years. This is a suggested service route; the public sources below do not document a self-service loss-run download.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- Whether the user is a policyholder or agent and which report type the underwriter requested
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
Public carrier sources were rechecked on September 5, 2026. They explicitly describe the request or report feature listed here. No account was accessed and no report request was submitted. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Which EACCESS instructions are verified here?
The published Reports and Download steps are for the policyholder portal. An agency user's screen may differ.
How do I choose the report?
Match the Claims History report to the underwriter's request. The FAQ separates report type, format and the inception-year selection for Loss Trend Analysis, so check those fields before exporting.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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