Loss Runs
How to request loss runs from Erie Insurance.
Erie Insurance (ERIE) is a regional P&C carrier based in Erie, Pennsylvania that sells personal and commercial lines through local independent agents. Loss run requests come up most on commercial package, auto, and workers comp accounts being shopped at renewal.
How to request
Carrier rep
Erie routes business service through the servicing ERIE agent. Its public business claims page tells policyholders to start with their local ERIE agent or call (800) 367-3743, the published business claims line. For loss history, start with the servicing agent, who can pull the request through Erie's agent channels.
Agent portal
General guidanceAppointed ERIE agents service accounts through Erie's agent platform. Erie does not publicly document a self-serve loss-run report, so ask your ERIE district or service contact if you cannot pull the history yourself.
What to include in your request
- Named insured exactly as it appears on the policy
- Policy number(s) and the policy periods you need
- Years of history requested (three to five is standard)
- Your agency name and producer code if you are the agent of record
- A signed letter of authorization from the insured if you are not the agent of record
Sources and verification
The agent-first service model and the business claims line are verified against Erie's public site. Erie's customer support site lists a Loss Run Request article that is not publicly readable, and Erie publishes no loss-run email or turnaround time, so none is listed here. Verified 2026-07-11.
In Relay
LiveWhen the loss runs arrive, Relay reads them into structured claim data. See Document Parsing →
Common questions
Does Erie publish a loss-run request email?
Not on its public site. Erie contact details circulate on third-party loss-run directories, but Erie does not publish them itself, so confirm the current channel with the servicing ERIE agent or your Erie contact before sending anything.
Can I get Erie loss runs if I am not the agent of record?
Not directly. Erie sells through local independent agents, so either the insured requests their own loss history through their servicing ERIE agent, or you include a signed letter of authorization from the insured with your request.
Part of the Relay loss run directory. Updated 2026-07-11. See how we source content.
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