How to request loss runs from Frankenmuth.
Frankenmuth publishes loss-run instructions for Agency Services and notes that some agency management systems can retrieve reports through real-time services. Check the setup your agency already uses before creating an unnecessary manual request.
Documented report route
How to request
Agent portal
Frankenmuth's How to obtain a Loss Run page links its Agency Services instructions. It also states that several agency management systems offer loss-run access through a real-time service option. Confirm your own AMS support and account permissions.
Phone
Frankenmuth lists 800-234-1133 as a general contact. Ask for Agency Services support if the published instructions do not match your account or the policy term is missing.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- Whether the agency uses Agency Services directly or an enabled AMS real-time connection
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
- Frankenmuth Insurance: How to obtain a Loss Run
- Frankenmuth agents page (iBIS Agency Services portal)
Public carrier sources were rechecked on September 5, 2026. They explicitly describe the request or report feature listed here. No account was accessed and no report request was submitted. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Can my AMS retrieve Frankenmuth loss runs?
Frankenmuth says several systems offer that real-time option, without promising support for every system. Ask your agency administrator whether it is enabled.
Where are the carrier instructions?
The linked Frankenmuth loss-run article includes its own instruction document. Use that source to confirm the process instead of relying on an unverified menu path.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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