Loss Runs
How to request loss runs from Grange Insurance.
Grange Insurance is a Columbus, Ohio mutual carrier that writes auto, home, and business coverage for more than 675,000 customers across 13 states, exclusively through independent agents. Its Wisconsin affiliate Integrity Insurance runs on the same agent channel. Loss run requests most often come up on commercial accounts being remarketed.
How to request
Agent portal
Appointed agents log in through the Grange agent site at agentware.grangeagent.com (linked as Agent login from grangeinsurance.com). Grange also runs an Agent Portal at portal.grangeagent.com. Either way, policy and claim information for accounts you service starts behind the agent login.
Phone
Grange's published customer-facing lines are customer care at 800.422.0550 and a claim status line at 800.686.0025. Neither is a dedicated loss run desk, but customer care is the published route for insureds requesting their own claim history.
Carrier rep
General guidanceGrange does not publish an agent-facing loss run request channel. If a report is not available self-serve, request it through your Grange underwriter or agency sales manager.
What to include in your request
- Named insured exactly as it appears on the policy
- Policy number(s) and the policy periods you need
- Years of history requested (three to five is standard)
- Your agency name and producer code if you are the agent of record
- A signed letter of authorization from the insured if you are not the agent of record
Sources and verification
- Grange Insurance claims page (main line and agent login link)
- Grange customer care page
- Grange Agent Portal
- About Grange Insurance
Agent login URLs and the published phone lines verified on Grange's public pages. Grange does not publish a loss run request path, email, or turnaround time, so the specifics stay general here. Verified 2026-07-11.
In Relay
LiveWhen the loss runs arrive, Relay reads them into structured claim data. See Document Parsing →
Common questions
Is Grange Insurance the same as Grange Insurance Association?
No. Grange Insurance is the Columbus, Ohio carrier at grangeinsurance.com. Grange Insurance Association is a separate Seattle-based carrier. Make sure you are requesting loss runs from the company that actually wrote the policy.
Can I get loss runs from Grange if I am not the agent of record?
Not directly. Either the insured requests their own claim history through customer care at 800.422.0550, or you submit a signed letter of authorization from the insured with your request.
Part of the Relay loss run directory. Updated 2026-07-11. See how we source content.
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