Loss Runs
How to request loss runs from Hiscox.
Hiscox is a specialty insurer focused on small business and the self-employed. It writes professional liability, general liability, business owner's policies, and cyber, selling both direct to customers and through agents on its Hiscox NOW partner platform.
Hiscox handles servicing and billing on the policies it writes. That shapes how you get a loss run or claims history: the request goes back through Hiscox rather than a third-party portal you already use.
How to request
Agent portal
General guidanceAppointed agents quote, bind, and service Hiscox small-business accounts through the Hiscox NOW partner platform. Start there for policy documents and account information on business you write with Hiscox.
Carrier rep
General guidanceBecause Hiscox services and bills its own policies, a claims history or loss run request on an in-force Hiscox policy goes through Hiscox's partner and agent support channel. Confirm the current channel from the login area at hiscox.com/login.
What to include in your request
- Named insured and the business name exactly as on the policy
- Hiscox policy number and the policy period
- The years of claims history you need
- Your agency name and your Hiscox NOW producer credentials
- A signed authorization from the insured if you are not the agent servicing the policy
Sources and verification
Hiscox's public agent pages sit behind a bot-protection challenge and could not be fetched at verification time, so both methods here are marked unsourced. The Hiscox NOW partner platform and Hiscox's direct servicing model are described consistently across Hiscox's partner materials, but we do not assert a loss-run email, phone number, or turnaround time. Confirm the current request channel after signing in at hiscox.com/login. Verified 2026-07-11.
In Relay
LiveWhen the loss runs arrive, Relay reads them into structured claim data. See Document Parsing →
Common questions
Does Hiscox provide loss runs like a commercial carrier?
Hiscox writes small-business specialty lines and services its own policies. For claims history on an in-force Hiscox policy, the request routes back through Hiscox's partner and agent support rather than a comparative rater or a third-party portal.
How do agents work Hiscox business?
Through the Hiscox NOW partner platform, where appointed agents quote, bind, and service eligible small-business classes. Hiscox handles the servicing and billing.
Does Hiscox publish a loss-run email or turnaround time?
Not on pages we could verify. Hiscox's agent pages are behind bot protection, so we do not list a specific email, phone, or turnaround. Confirm the current channel after signing in at hiscox.com/login.
Part of the Relay loss run directory. Updated 2026-07-11. See how we source content.
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