How to request loss runs from Liberty Mutual.
Liberty Mutual's public dashboard distinguishes small-commercial, midsize/large and surety service routes. Identify the policy's business segment and original brand before requesting history, rather than treating the carrier name as a single portal workflow.
Request guidance
Where to start your request
Carrier rep
General guidanceUse Liberty Mutual's agent and broker dashboard to identify the relevant business segment, then ask that servicing team for the policy's loss-history process. The dashboard does not itself document a universal loss-run menu.
Carrier rep
General guidanceAsk your existing Liberty Mutual service contact for the policy to confirm the loss-history request process for the specific policy and years. This is a suggested service route; the public sources below do not document a self-service loss-run download.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- The business segment and original policy brand, including Safeco where relevant
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
- Liberty Mutual agent and broker dashboard
- Liberty Mutual announcement: Safeco brand retired (April 25, 2026)
Public carrier sources were rechecked on September 5, 2026. They support the named service or account entry points only. A specific self-service loss-run feature, dedicated fulfillment channel and delivery time were not verified. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Should small-commercial and larger accounts use the same route?
The dashboard presents separate service entry points. Choose the segment associated with the policy and confirm the history request with that team.
What about a policy that still says Safeco?
Liberty Mutual's April 2026 announcement says the Safeco name was retired while customer agent relationships and policies were maintained. Include the old policy identifiers in a history request.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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