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How to request loss runs from National General.

National General's public agent site identifies its Allstate relationship and links its agency entry point. For history requests, use the policy's issuing-company and service details rather than assuming an Allstate-branded account belongs in that portal.

Request guidance

Where to start your request

Carrier rep

General guidance

Ask the National General policy service contact available to your appointed agency to confirm the loss-history request process for the specific policy and years. This is a suggested service route; the public sources below do not document a self-service loss-run download.

Carrier rep

General guidance

National General's official Agents page is the public entry point for agency access. It does not document a loss-run menu or establish access to every policy associated with Allstate.

Prepare your request

Use these details to organize the request, then follow the carrier's required fields and release process.

  • The actual issuing company and missing policy terms, rather than only the Allstate or National General brand
  • Named insured and policy numbers copied exactly from the policy documents
  • The exact policy periods and report valuation date requested by the receiving underwriter
  • Your agency contact details and the permitted delivery recipient, confirmed with the carrier
  • Any release or authorization documents the carrier specifically requires for your requester role

Sources and verification

Public carrier sources were rechecked on September 5, 2026. They support the named service or account entry points only. A specific self-service loss-run feature, dedicated fulfillment channel and delivery time were not verified. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.

Common questions

Does Allstate ownership mean every policy uses this route?

No. Confirm the issuing company and servicing arrangement on the declarations page. Ownership alone is not enough to identify the report custodian.

What if the agency portal does not show an old term?

Send the missing policy number and term to the servicing team and ask how to request its history. Do not treat an unavailable portal record as a no-loss result.

Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.

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