How to request loss runs from SECURA.
SECURA publishes separate contacts for general service, claims and premium audit. A loss-history request is not a new claim or audit submission; identify the existing policy and ask for the appropriate report route.
Request guidance
Where to start your request
Phone
SECURA's contact page lists 800-558-3405 for general contact and a separate regional number for Arizona and Colorado. Use the live contact page to choose the relevant service team. Neither listing is identified as a dedicated loss-run desk.
Carrier rep
General guidanceAsk your SECURA underwriting or agency service contact to confirm the loss-history request process for the specific policy and years. This is a suggested service route; the public sources below do not document a self-service loss-run download.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- The SECURA policy's servicing region and exact history periods
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
Public carrier sources were rechecked on September 5, 2026. They support the named service or account entry points only. A specific self-service loss-run feature, dedicated fulfillment channel and delivery time were not verified. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Should I send the request to premium audit?
SECURA lists premium audit separately from claims and service. Do not send policy history requests there unless the carrier specifically directs you to do so.
Does the AgentLink link prove loss-run access?
No. The public contact page links agency access without documenting a specific report feature. Confirm the process for the policy and requested terms.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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