How to request loss runs from Selective.
Selective separates agent technical support from other service functions and offers distinct P&C retail access. For a history request, resolve account access first, then confirm the policy-specific report channel.
Request guidance
Where to start your request
Phone
Selective lists agent technical support at 800-777-9656, option 3, for eSelect and related rating, billing and claims inquiry questions. This is a technical support contact, not a dedicated loss-run fulfillment line.
Carrier rep
General guidanceAsk your Selective policy servicing or underwriting contact to confirm the loss-history request process for the specific policy and years. This is a suggested service route; the public sources below do not document a self-service loss-run download.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- The policy access required in eSelect and the history periods unavailable to the user
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
- Selective agents page (eSelect and Agency Client Service Center)
- eSelect username and password request form
Public carrier sources were rechecked on September 5, 2026. They support the named service or account entry points only. A specific self-service loss-run feature, dedicated fulfillment channel and delivery time were not verified. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Does getting eSelect credentials grant every report?
The credential-request page establishes an access process, not authorization to every account or report. Confirm the relevant policy permissions with the agency administrator.
What should I do when I can log in but cannot find the report?
Send the policy number and missing history periods to the servicing team. Distinguish an absent report from a login failure so the request reaches the appropriate support group.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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