How to request loss runs from State Auto.
State Auto's public site says it is part of Liberty Mutual and continues using the State Auto brand, products and systems. For older policy history, preserve the original identifiers and confirm the policy's current service channel rather than predicting a system migration.
Request guidance
Where to start your request
Carrier rep
General guidanceAsk the State Auto servicing agency or the service contact associated with the policy to confirm the loss-history request process for the specific policy and years. This is a suggested service route; the public sources below do not document a self-service loss-run download.
Carrier rep
General guidanceUse the agent entry point linked from State Auto's official site if that is how your agency services the policy. The public homepage does not document a loss-run feature or verify that a policy has moved to a different Liberty Mutual system.
Prepare your request
Use these details to organize the request, then follow the carrier's required fields and release process.
- Original State Auto policy numbers and dates, plus the confirmed current servicing channel
- Named insured and policy numbers copied exactly from the policy documents
- The exact policy periods and report valuation date requested by the receiving underwriter
- Your agency contact details and the permitted delivery recipient, confirmed with the carrier
- Any release or authorization documents the carrier specifically requires for your requester role
Sources and verification
- State Auto, part of Liberty Mutual
- Liberty Mutual completes acquisition of State Auto Group (PR Newswire, March 2022)
Public carrier sources were rechecked on September 5, 2026. They support the named service or account entry points only. A specific self-service loss-run feature, dedicated fulfillment channel and delivery time were not verified. The preparation checklist is agency guidance, not a substitute for the carrier's current required fields. Source review date: 2026-09-05.
Common questions
Should I assume State Auto records moved to Liberty Mutual's portal?
No. The current State Auto site says it continues with its systems. Confirm the actual servicing channel for each requested policy.
What identifiers help with historical records?
Keep the original State Auto policy number, named insured and effective dates together, including expired terms. Ask the servicing contact to confirm which records the request covers.
Part of the Relay loss run directory. Updated 2026-09-05. See how we source content.
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